safety 2 Posted April 10, 2022 Share Posted April 10, 2022 Greetings, please check another error message in the operation of bank payment protection. Log link sent to private messages. (file is large) Link to comment Share on other sites More sharing options...
Leonardo 10 Posted April 27, 2022 Share Posted April 27, 2022 Hello, It was a long time I hhad not used my PC to access at my Bank site and today I tried but ESET Banking Protection did not work: "Impossible de démarrer le navigateur sécurisé Code d'erreur associé : 0x847694d4" Windows 10 Pro 21H1 build 19043.1645 ; Firefox 91.8.0esr (64 bits) Link to comment Share on other sites More sharing options...
Administrators Marcos 4,594 Posted April 27, 2022 Administrators Share Posted April 27, 2022 Do you have the latest version 15.1.12 installed? If not, try uninstalling the current version, download the installer from www.eset.com and install it. If you have the latest version. Try uninstalling and reinstalling it even if you have have the latest version and the issue persists after a reboot. Leonardo 1 Link to comment Share on other sites More sharing options...
Leonardo 10 Posted April 27, 2022 Share Posted April 27, 2022 (edited) 17 minutes ago, Marcos said: Do you have the latest version 15.1.12 installed? If not, try uninstalling the current version, download the installer from www.eset.com and install it. If you have the latest version. Try uninstalling and reinstalling it even if you have have the latest version and the issue persists after a reboot. Thanks @Marcos Yes I have the latest version installed ; I'll try to uninstall and reinstall ESSP later because it takes too much time. Edited April 27, 2022 by Leonardo Link to comment Share on other sites More sharing options...
itman 1,508 Posted April 27, 2022 Share Posted April 27, 2022 (edited) 4 hours ago, Leonardo said: Windows 10 Pro 21H1 build 19043.1645 ; Firefox 91.8.0esr (64 bits) I am running Win 10 Pro x(64) 21H2 and FireFox 99.0.1 and having no issues with Eset B&PP. I also applied latest Win preview updates yesterday. Also my ESSP ver. is 15.1.12 This issue might be related to Firefox ESR. Edited April 27, 2022 by itman Tonyset, New_Style_xd and Leonardo 3 Link to comment Share on other sites More sharing options...
Leonardo 10 Posted April 27, 2022 Share Posted April 27, 2022 1 hour ago, itman said: I am running Win 10 Pro x(64) 21H2 and FireFox 99.0.1 and having no issues with Eset B&PP. I also applied latest Win preview updates yesterday. Also my ESSP ver. is 15.1.12 This issue might be related to Firefox ESR. Hello @itman No the issue isn't related to Firefox 91.8.0esr because I tried at home on another PC with the same specs and the Banking Protection works fine. Link to comment Share on other sites More sharing options...
Leonardo 10 Posted April 28, 2022 Share Posted April 28, 2022 On 4/27/2022 at 5:14 PM, Marcos said: Do you have the latest version 15.1.12 installed? If not, try uninstalling the current version, download the installer from www.eset.com and install it. If you have the latest version. Try uninstalling and reinstalling it even if you have have the latest version and the issue persists after a reboot. Hello @Marcos Thanks for your solution👍 I just uninstalled and reinstalled ESSP and now Banking Protection works fine. Tonyset 1 Link to comment Share on other sites More sharing options...
Recommended Posts