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Under State it gives me Other Countrys not USA States, of course it will not let me leave that blank


praybon
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Bought a License, but can't get past sign up part.. I fill in the requirement but under State it gives me Other Countrys not USA State, of course it will not let me leave that blank so I can't continue..

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Is support really this slow? I would think this would be a quick answer.

 

Did Amazon sell me a Key from a NON USA group?

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  • Administrators

Please understand that this forum is not meant to be a substitution to contacting customer care and raising a support ticket. In this forum ESET users share their knowledge with moderators and other ESET staff.

In this case I can't help since I'm not getting the State field even if I select USA as the country. Please open a support ticket with ESET LLC who should know best when this field is displayed.

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Hey Marcos,

My bad sir, I did think this section was tied to Support.. Thank you for clarification.

I contacted the ESET North America support, selected chat and a Rep was on promptly to help.

 

For others that read this, he had me go to another Licensee add page, a link he gave me.. I would post it here but lost it during reboot adding in my ESET.. the other page took my info easily, then when I went back to normal login screen I had to hit add License again, but this time, nothing to fill out, it just found it and activated it for the account.

 

Hope this helps others and Thank you Marcos.

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