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HTML/Redirect.AUD troyan false positive

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our corporate site is being blocked by Eset because this threat is detected:

HTML/Refresh.AUD trojan horse

I have not found information and there are no problems on the website.

How can we go about solving it?

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Our website is also blocked with the same error message: HTML/Refresh.AUD
We have checked the website, refreshed JS. 
I already requested the whitelist at samples@eset.com. Can you help to remove our website from blacklist?

Thank you for your help!

Best regards,


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Dear ESET,

We have a  Symphony-based site and the front page redirects to /login .

The ESET endpoint security on out client computers denies the access with message : Blocked HTML/Redirect.AUD troyan

The website has no security issue. The webpage sends the redirect via location header.

Please remove our website from blocklist! 

In case any question, please contact me!

Best regards,


Edited by Peter REPAS
mistype in title
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  • Peter REPAS changed the title to HTML/Redirect.AUD troyan false positive
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