CesarHenrique 0 Posted March 25 Share Posted March 25 Hi! I'm getting an error trying to install ESET Management Agent in a server. We are using Windows Server 2008 R2 Standard. I created an installer for ESET that should install Management Agent and ESET File Security. However, I get the error in the first product. The error code presented is WIN.1603. I quickly searched in the KB and found this article: https://support.eset.com/en/kb7806-error-1603-during-eset-management-agent-installation. However, even following the steps mentioned, I can't install it. I'm running the package locally, with the admin account and with full access to the internet. Can somebody help me? I can provide the error log, if necessary. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,192 Posted March 25 Administrators Share Posted March 25 Please provide an installation log for perusal. CesarHenrique 1 Quote Link to comment Share on other sites More sharing options...
ESET Insiders Solution zloyDi 4 Posted March 25 ESET Insiders Solution Share Posted March 25 (edited) I think you should check are those KB installed: https://help.eset.com/efsw/8.0/en-US/system_requirements.html Edited March 25 by zloyDi CesarHenrique 1 Quote Link to comment Share on other sites More sharing options...
CesarHenrique 0 Posted March 25 Author Share Posted March 25 1 hour ago, Marcos said: Please provide an installation log for perusal. Thanks for the answer. Should I post it here or send you via PM? Quote Link to comment Share on other sites More sharing options...
CesarHenrique 0 Posted March 25 Author Share Posted March 25 28 minutes ago, zloyDi said: I think you should check are those KB installed: https://help.eset.com/efsw/8.0/en-US/system_requirements.html Thanks for the information. I'm gonna check it. Quote Link to comment Share on other sites More sharing options...
CesarHenrique 0 Posted March 25 Author Share Posted March 25 @Marcos Thanks for the effort. @zloyDi Your suggestion was correct. I did not have both KB. After I installed, it worked. Thanks again! Quote Link to comment Share on other sites More sharing options...
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