Troldahl 1 Posted March 24, 2022 Share Posted March 24, 2022 I am hearing from some of my MAC users that they are unable to get the login page for Hotel and Airport WiFi networks, even when they can get to those networks via their phone. In at least 2 cases they uninstalled the ESET and were able to get logged in, reinstalling ESET restarted the block. I am not hearing the same issues with Windows clients. Unfortunately at this time I only have 2nd and 3rd hand information, so I don't have MacOS version, ESET version, etc. Thanks! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,286 Posted March 24, 2022 Administrators Share Posted March 24, 2022 Does the problem occur with ESET Endpoint Antivirus v7 too? If so, please open a support ticket for further troubleshooting. Link to comment Share on other sites More sharing options...
Troldahl 1 Posted March 24, 2022 Author Share Posted March 24, 2022 We use "ESET Endpoint Security for OS X". Highest version available is 6.11.202.0. I don't have anyone using just the AV product. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,286 Posted March 25, 2022 Administrators Share Posted March 25, 2022 Please raise a support ticket and provide logs collected as per https://support.eset.com/en/kb3404. It's possible that developers will ask you to try out EEA v7 on at least one machine to find out if it makes a difference. Link to comment Share on other sites More sharing options...
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