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Megachip

Netapp Support

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Dear ESET Support,

 

is there any support for NetApp filers in file security?

Or any whitepapers how to integrate eset in ONTAP?

 

Thx a lot,

 

Best, meg

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Unfortunately as of right now, there is no official integration or best practices on our side.  NetApp does have a PDF which can be found at the link below which they advertise as their Scanning Best Practices.

 

hxxp://www.netapp.com/us/system/pdf-reader.aspx?cc=us&m=tr-3107.pdf&pdfUri=tcm:10-61066

 

Part of the reason ESET cannot be set to scan it automatically is that the ekrn service needs to run as a system service.  Unfortunately services that run under System are not given rights to access network drives, so a scheduled scan will not be allowed to run on a networked drive.  A scan can be triggered manually as long as the user initiating the scan has rights to access the network drive.

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