TheSkymanDC 4 Posted March 8, 2022 Share Posted March 8, 2022 We have over 100 systems with the error "Modules Update Failed" this morning. Manual update from the console also fails. How can we resolve this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted March 8, 2022 Administrators Share Posted March 8, 2022 Please enable advanced logging under Help and support -> Technical support and run update. Then disable logging, collect logs with ESET Log Collector and provide the generated archive. Link to comment Share on other sites More sharing options...
TheSkymanDC 4 Posted March 8, 2022 Author Share Posted March 8, 2022 eea_logs.zipLog files attached. Thanks! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted March 8, 2022 Administrators Share Posted March 8, 2022 The proxy server at 172.16.3.41 is blocking the communication with update servers. Link to comment Share on other sites More sharing options...
TheSkymanDC 4 Posted March 8, 2022 Author Share Posted March 8, 2022 That is the ESET server. I've rebooted it and now updates are working. Thanks for your help. Link to comment Share on other sites More sharing options...
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