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Mobile Device Management activation problem


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Se realiza la configuracion del MDM Virtual Apliance, se conecta con la consola pero al activar la licencia me da error, ya sea por tarea o por eba, adjunto las imagnes

 

The configuration of the MODEM Virtual Appliance is done, it connects with the console but when activating the license it gives me an error, either by task or by eba, I attach the images

WhatsApp Image 2022-02-23 at 5.05.11 PM (3).jpg

WhatsApp Image 2022-02-23 at 5.05.11 PM (1).jpg

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  • ESET Staff

Hello,

MDM needs to have an internet connectivity, in order to be activated. You can activate it using a "task" product activation. Any license that is able to activate endpoint solutions from ESET, should be able to activate Mobile Device Connector. Please note, that activation is required for MDMC to receive module updates.

Alternative scenario is to generate an offline file for product "MDM" in ESET Business Account, add it to protect and use it for activation. 

 

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  • Administrators

I'd recommend opening a support ticket. The text in the screenshots is virtually unreadable and it's not in English.

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