New device not listed in ESET Home

[Guest Alan Farrow]

Hello

Installed ESET Security today on 2 x Windows devices and 2 x Android devices. All up and running using the license key I have with my account. While looking in ESET Home, only three devices show as connected. One isn't even listed ( Android) .. I've checked the device and its says it's protected and has the correct license key. 

Any suggestions on how to fix this please?

Kind regards

Alan Farrow

[Marcos 4,355]

Please tap ESET HOME Account in the main EMS menu and make sure that the product is connected with your ESET HOME account.