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ESET Blocks Genshin Impact exe file, Why?


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ESET recently started deleting the game's executable. This happens after the download from the official launcher is complete. Why?

File:

B:\Genshin Impact\Genshin Impact game\GenshinImpact.exe
B:\Genshin Impact\Genshin Impact game\GenshinImpact.exe_tmp

Hash:
C45912F493AA8C22C78944EF5B2248AF7A72A9C1

Detected by ESET LiveGuard.

An event occurred in a new file created in the application: 
B:\Genshin Impact\7z.exe (E9F48BC8DB373A665CB29D45DF33EA4435CB3082)
B:\Genshin Impact\launcher.exe (CFFBD393546D9B0F408CC597226DEDF8E8065287)

An event occurred when the following application tried to access a file:
C:\Windows\System32\Taskmgr.exe (2FA92AF18B877319E660F8A152FAF386C33E2F3C)

(I tried to translate the basic information through a translator. My ESET is not in English.)

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This is exactly the strangest thing. If check this file on virustotal or ESET, then it is clean. But later eset liveguard deletes it anyway without naming a specific reason.

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The file should not be detected now. EDTD/LiveGuard evaluates it as clean and the file is whitelisted.

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  • 1 month later...

This problem is happening again with the latest Genshin Impact update. Two files are being deleted during the download/installation process. Can you please help? I don't want to turn ESET off to be able to load the game. Thanks.

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7 minutes ago, Joy145 said:

This problem is happening again with the latest Genshin Impact update. Two files are being deleted during the download/installation process. Can you please help? I don't want to turn ESET off to be able to load the game. Thanks.

Please provide logs collected with ESET Log Collector.

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Same here, ESET Liveguard deletes GenshinImpact.exe

"Time">30/03/2022 21:28:37
"Scanner">Real-time file system protection
"Object type">file
"Object">C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact.exe</COLUMN>
"Detection">ESET LiveGuard
"Action">deleted
"Information">Event occurred during an attempt to access the file by the application: C:\Program Files\Genshin Impact\launcher.exe (A1EF38229456AD1B53FD077761306035475A6D19).
"Hash">00C84FE001AE89E862BC0E15931DE351777F42A0
"First seen here">16/03/2022 11:21:06
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I've reported it to the appropriate team. The reason for detection by LiveGuard is the use of VMProtect plus some other conditions.

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Most probably it's about their AntiCheat , It's kernel's level anticheat

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