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override not working :not authorized


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i am trying to pause protection on a pc 

first i connected AD to the eset server using this https://support.eset.com/en/kb7766-synchronize-eset-protect-with-active-directory

now i can see the groups (but weirdly not the users)

I went into the anti virus policy, override , enabled then added all the admin group .. but i still got the error 

then i chose all the groups .. rebooted the endpoint and try .. same error 


What am I missing ?





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i did a user sync task and added the main admin ..still the same 

my goal is to be able to stop the antivirus on the endpoint ( or edit any settings for testing )

please advise


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