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ICAP/1.0 500 Server Error


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Hello,

I would like to know if how to restart the icapd?

If there any tools to monitor and restart this service when error occurred.

Thank you

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# systemctl status efs.service

Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Error: Error sending log to the logging service
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Warning: Cannot localize text (Cannot accept connection: ${Reason}:#{Reason}=336592946)
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Error: Error sending log to the logging service
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Warning: Cannot localize text (Cannot accept connection: ${Reason}:#{Reason}=336592946)
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Error: Error sending log to the logging service
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Warning: Cannot localize text (Cannot accept connection: ${Reason}:#{Reason}=336592946)
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Error: Error sending log to the logging service
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Warning: Cannot localize text (Cannot accept connection: ${Reason}:#{Reason}=336592946)
Feb 10 16:37:16 localhost icapd[52325]: ESET Server Security Error: Error sending log to the logging service

 

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  • ESET Staff

Hi JimmyBK,

is it possible to specify when this error occurs? is it some special request on icap server? After this error icap server doesn't handle requests anymore? Currently only option to restart it, is to disable and enable it again or directly killing icapd service (it will start again on new request).

Regards,

Peter

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  • Solution

The problem is fixed by force icapd client to closing connections every time after finish.

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  • ESET Staff

Hi,

I'm glad to hear that you have found solution. But still I would like to investigate cause of this errors, would it be possible to provide us tcpdump of this problematic communication?

Thanks,

Peter.

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Sorry, I can not produce tcpdump.

I have clients on different Linux CentOS version  7.9 and 8.5  and the problem happened only client on CentOS 8.5 that socket connection keep filled up so I have to change to socket connection with timeout limit to make sure that connection will be closed.

 

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