tmuster2k 22 Posted February 1, 2022 Share Posted February 1, 2022 Getting this message "Cannot read from socket: Network is down" in LOG FILES >> Events. Was wondering if anyone had explanation of this error. I looked through previous posts and one suggestion per >> was to disabled "Increased network volumes compatibility' but confirmed on this MAC machine that its not checked. Running Monterrey with all updates and ESET ENDPOINT Security 6.11.1.0 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted February 1, 2022 Administrators Share Posted February 1, 2022 Please collect logs as per https://support.eset.com/en/kb3404 and open a support ticket. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted February 2, 2022 Author Share Posted February 2, 2022 @Marcos Then entry in log files is intermittent so when do you run the ESET log collector? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted February 2, 2022 Administrators Share Posted February 2, 2022 I would say it doesn't matter. Do you have a VPN installed too? If so, I recall that reinstalling Endpoint should work in such case. You can also try out a brand new version 7 which is currently available as a beta and some features, such as Web access protection are not yet included (will be soon): https://forum.eset.com/topic/30097-eset-endpoint-antivirus-for-macos-7-with-completely-new-architecture-early-access-program-signup/ Link to comment Share on other sites More sharing options...
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