avielc 55 Posted January 31, 2022 Share Posted January 31, 2022 I'm going to chime in here, a machine in the org is on Windows 10 Pro 21h2 - 19044.1503 - for some reason ESET PROTECT can't identify anything on the system, not Windows platform, nothing. Conenction seems to be good, but it won't grab any policies \ dynamic groups for auto deployment as ESET Can't grab any details on the computer. This computer is a desktop Core i7-5860k (6 core) - one of 11 computers,. yet, the only one with this build (can't go back on it. ) any ideas what it could be? or how we can resolve it? Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted January 31, 2022 Administrators Share Posted January 31, 2022 Please provide C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log from the machine. Link to comment Share on other sites More sharing options...
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