Network Connection Down By Eset Ss 7.0.317.4

[Max-2310 0]

I Am Using TPLINK-W8968 Router.I Upgraded The Version Of Eset Smart Security Yesterday From 7.0.302 to 7.0.317.4 After That My Network Connection Has Been Blocked.I do the same configuration as previous version, but it doesn't work. I am unable to access internet from my pc but able to access from my phone, laptop. I called Eset Customer support they said "No Serious Issue, Configuration Problem", But that was not very helpful the problem remain same, i tried many different ways like putting ip into safe zone, exclude from scanning but it wont help. turning off firewall also doesn't help, Seriously, very disappointed if ESET unable to fix this problem. i Have still 10 months license Remaining.

[Arakasi 549]

Have you tried running the ESET Uninstaller in safe mode. Then reboot to see if connection is restored. Then reinstall again.

Exporting your settings shouldn't have anything to do with the network drivers for filtering.

[Marcos 5,070]

There are just minor differences between these two versions so the upgrade shouldn't have caused this. Does disabling the firewall via gui make a difference?