ESET Insiders Trooper 65 Posted January 19, 2022 ESET Insiders Share Posted January 19, 2022 This was picked up on my Exchange server by real time file system protection. Server seems to be ok. Any way to find out if this is a false positive? Thanks in advance. Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted January 19, 2022 Author ESET Insiders Share Posted January 19, 2022 (edited) In addition, now can I download the file to send for analysis from ESET CLOUD Protect? The only options I have are to Restore and Delete. Thanks! Edited January 19, 2022 by Trooper Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,074 Posted January 19, 2022 Administrators Solution Share Posted January 19, 2022 The file is no longer detected, so mostly a false positive which was fixed about 35 hours ago. Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted January 19, 2022 Author ESET Insiders Share Posted January 19, 2022 5 hours ago, Marcos said: The file is no longer detected, so mostly a false positive which was fixed about 35 hours ago. Thanks Marcos. I assume I should restore the file then? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 19, 2022 Administrators Share Posted January 19, 2022 Just now, Trooper said: Thanks Marcos. I assume I should restore the file then? Yes, it's safe to restore it. Trooper 1 Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted January 19, 2022 Author ESET Insiders Share Posted January 19, 2022 Thank you sir. Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted January 19, 2022 Author ESET Insiders Share Posted January 19, 2022 The restore task failed. Any reason why it would? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 19, 2022 Administrators Share Posted January 19, 2022 Couldn't it be that a file with the same name already exists in the target path? Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted January 22, 2022 Author ESET Insiders Share Posted January 22, 2022 On 1/19/2022 at 10:24 AM, Marcos said: Couldn't it be that a file with the same name already exists in the target path? I did not see it in the path. For now we are ok, but thought it strange. I was able to however restore the file on the Exchange server directly from within the GUI of ESS. Link to comment Share on other sites More sharing options...
Recommended Posts