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How to reinstate my Banking & Payment

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I have happily used Eset for some 20 years. Since the latest update I have not been able to login. I am directed to a barrage of information but am unable to discover I can simply open

the programme.

Please resolve my dilemma.

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First of all, please clarify what ESET product / version you use since you have posted in the Windows Server subforum, however, server products do not contain Banking and payment protection.

Also enclose information about:
- the browser / version you use
- the banking site you open in the secure browser

A screenshot might help too.

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