tommy456 12 Posted January 8, 2022 Share Posted January 8, 2022 (edited) I tried the steps as in the KB article below , but it made no difference ,so i reverted back to the regular modules and it works again https://support.eset.com/en/kb6408-banking-and-payment-protection-browser-not-working Edited January 8, 2022 by tommy456 Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 8, 2022 ESET Insiders Share Posted January 8, 2022 Which browser? Works fine here with Edge and pre release enabled. Module 1254. Link to comment Share on other sites More sharing options...
tommy456 12 Posted January 9, 2022 Author Share Posted January 9, 2022 FIREFOX latest build, Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 9, 2022 ESET Insiders Share Posted January 9, 2022 Just re downloaded a fresh copy, works here with Pre release updates B&PP module 1254, not sure what the current release is, I'll assume 1253. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 9, 2022 ESET Insiders Share Posted January 9, 2022 Even turning off secure all prowsers and just using FF that way still works. Do you restart your computer after changing the settings? Link to comment Share on other sites More sharing options...
tommy456 12 Posted January 9, 2022 Author Share Posted January 9, 2022 yes, followed the kb , and it would not start even if i clicked on the ESET bpp shortcut from desktop, it worked up until recently,i had been using the pre-release for a while without issues, as a workaround to the module that causes video playback issues on some websites due to the scanning of certs or apps Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 9, 2022 ESET Insiders Share Posted January 9, 2022 Sounds like you'll need to generate logs then and wait for one of the mods to have look at them. I'd suggest logs fromm both BPP ,forr this issue, and from Internet protection for your video stuttering issue. Link to comment Share on other sites More sharing options...
tommy456 12 Posted January 10, 2022 Author Share Posted January 10, 2022 The Pre release module that will be passed to the regular update channel does fix the video playback issue, although the scanning of the cert or app will prevent steam client opening /updating you have to select ignore for it to work , But it's an improvement , I reverted to the regular update channel and excluded Firefox from scanning ssl Link to comment Share on other sites More sharing options...
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