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device control not always working


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Hi:

   today I want to test device control under windows. my version is endpoint 9.0.2032.6. I set a "usb read only policy".  policy applied and I reboot the pc. 

   I input a sd card to usb card reader, windows hint me that I need to "format the card", and Eset hint me that usb is read only. I told windows to format the card, windows told me permission denied. that's good.

  than I try to use sd card write tool  like sdimager to write data directly to sd card. Eset hint me that usb is read only. but the tool still write data to sd card correctly. that's not good.

is the behavior expetcted?  it seems Eset device control can only control basic windows operations but not other programs.

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1 hour ago, tbsky said:

is the behavior expetcted?  it seems Eset device control can only control basic windows operations but not other programs.

Hard to say without further investigation and possibly reproducing it by developers. Please open a support ticket.

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23 hours ago, Marcos said:

Hard to say without further investigation and possibly reproducing it by developers. Please open a support ticket.

Hi:

   I tried to change the policy to block read/write, and this time Eset can prevent writing. that's good.

   I change back to block write, then program can write normally. (windows still can not do format).

   how can I open a support ticket?

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You can contact technical support via this link in the product for instance:

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