Axel98 0 Posted January 4, 2022 Share Posted January 4, 2022 Hi, I have a problem with locking apps on my Samsung Galaxy S10+ with android v.11. If I choose to unlock apps with PIN code and without using fingerprint, it works perfectly : apps stay locked if my PIN code is not entered correctly. But if I choose to unlock with PIN code AND using also fingerprint, then when I use an app, it's asked to put my fingerprint to unlock it, and if I choose "cancel" , the app is just unlocked and working, meanwhile I didn't put my fingerprint. Do someone already have seen this ?? Thanks in advance for your help. regards Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted January 4, 2022 Administrators Share Posted January 4, 2022 Please open a support ticket using the bult-in form and let logs to be submitted to ESET for perusal. Link to comment Share on other sites More sharing options...
Axel98 0 Posted January 4, 2022 Author Share Posted January 4, 2022 Thank you Marcos, I have just send a ticket for assistance on the phone... I hope there is a solution. Regards Link to comment Share on other sites More sharing options...
Recommended Posts