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MSP billing question


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  • ESET Staff

Hello,

@David Fletcher

Our MSP system works in the way, that you are billed for the QTY ordered in the ESET MSP Administrator Portal.  Not for the QTY of the actually activated / used devices.

So for example, if you order 100 seats of a license on the 1st day of a month and you gradually deploy them, you will still be billed for 100 * 31 * daily price. = 3100 seat days * daily seat price. 

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  • ESET Staff

Just the side note:

  • If you change the ordered quantity during the month, the seat days will change accordingly
  • Ordered seats are billed every day at 00:30 CET, so you can make changes to your licenses/seats without impact on billing every day until 00:30 CET 
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