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Modules update failed after renew license from 1 user to 3 users


Dat Truong
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Hi All,

I recently renewed my license and change from 1-user license to 3-user license. After activating the product via the app UI, the Update tab said "Modules update failed; Update authorization failed. Please check if your license if valid."

I purchased via the estore2.esetvin.com.

My license ID is 3AR-WPM-9B8.

I hope the issue can be fixed.

Best regards,

DatTMimage.png.59b78a711f8170997b4e7cd0354933d8.png

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53 minutes ago, Marcos said:

It works now. It just currently takes a few minutes for a new license to start working, we apologize for the inconvenience.

Thank you Marcos.

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