eset firewall not functional for internet security

[venkatesh 0]

eset firewall not functional i tried restarting many times but its no use ..please help me out

[Marcos 5,731]

Does the problem persist if you uninstall ESET and install the latest version from scratch?

[venkatesh 0]

even if i  uninstall the eset internet security and install again the problem is there ..

[shocked 60]

follow the instructions and uninstall it in safe mode using the removal tool provided here.

https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool

 

run it a couple of times until it reports that "no supported products found", then reboot to normal and install it again

[Marcos 5,731]

Should the problem persist after using the uninstall tool, carry on as follows:
1, Enable advanced logging under Help and support -> Technical supprot
2, Reboot the computer
3, Disable logging
4, Collect logs with ESET Log Collector and provide the generated archive for perusal.

[venkatesh 0]

no use I tried uninstall and install again..no use..

[itman 1,921]

Appears to me there is an issue of registering Eset firewall with Windows Security Center.

Perform steps shown here: https://support.eset.com/en/kb217-windows-security-center-is-not-detecting-my-windows-eset-product and verify if that resolves the issue.

[Marcos 5,731]

10 hours ago, venkatesh said:

no use I tried uninstall and install again..no use..

Please provide logs generated as per my instructions above.