JoSiDu 1 Posted December 15, 2021 Posted December 15, 2021 Well, after login I've realized how much my new iMac was sweating, quickly I opened the activity monitor and bang, ESET was roguing my resources. I'm on MacOS 12.1 (Monterey), 16GB iMac, 8 * (CPU + GPU), ESET Cyber Security Pro Version: 6.11.2.0. Here, some Activity Monitor images: https://bayimg.com/fAabMAAhj , https://bayimg.com/fAaBLaAHj , https://bayimg.com/FaabkaAHj , https://bayimg.com/fAabNAahJ Usages: CPU - OK ; NETWORK - OK RAM - 1300GB (OUCH!) DISK Writen - 4.65GB (OUCH! on Kaioken X10) Read - 10GB+ (...) WHY'S THE FORK is ESET sucking crazy like this? is it going to read/write 15GB every startup? Is it going to take more than 1GB on RAM? oO
Administrators Marcos 5,735 Posted December 15, 2021 Administrators Posted December 15, 2021 Please raise a support ticket and provide logs collected as per https://support.eset.com/en/kb3404.
JoSiDu 1 Posted December 15, 2021 Author Posted December 15, 2021 Well, assuming the issue is taking place when I start up the computer and then login, this tool is useless, right? Or is it gonna still listen after I "reboot"? I'll try anyways
JoSiDu 1 Posted December 15, 2021 Author Posted December 15, 2021 16 minutes ago, Marcos said: Please raise a support ticket and provide logs collected as per https://support.eset.com/en/kb3404. Ok I did it, it does still listen after I reboot, so the app still collecting data by now, many thanks for the fast answer
JoSiDu 1 Posted December 15, 2021 Author Posted December 15, 2021 oohh ok, I did it, and a 61MB zip file was generated, and when at ticket creation page I try to upload the log the app itself created it's too big (21MB limit), so I have to do it all over again, but now over Terminal with no-productslogs parameter. Well. I'll just uninstall and move on to another AV solution, many thanks tho. And to think here I can upload up to 100MB and support ticket creation page only 21MB ahahahahahaha what a joke... sremm-techcast 1
Administrators Marcos 5,735 Posted December 15, 2021 Administrators Posted December 15, 2021 Please create a ticket first. A customer care representative should provide you with instructions where to upload the file.
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