Jan Jary 0 Posted December 2, 2021 Share Posted December 2, 2021 Hi, how can I enable EDTD in ECOS? I can see policy in "default policy", which I cant edit, but in new policy I cant see it. ESET Cloud Office Security, Version 119.2 Thanks for help. Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted December 2, 2021 ESET Moderators Share Posted December 2, 2021 We have a KB for enabling (https://support.eset.com/en/kb8175), but I admit that I don't think that will help here because it should display in your second screenshot when creating new policy, maybe double check the license? Can you open support ticket https://support.eset.com/en/kb3742 and also let us know what the issue is when resolved in case others have same issue (and I will update the KB with that info). Link to comment Share on other sites More sharing options...
Jan Jary 0 Posted December 3, 2021 Author Share Posted December 3, 2021 Thanks for your reply. I have correct license. I also open support ticket. I let you know result. Link to comment Share on other sites More sharing options...
Former ESET Employees jankopolienko 0 Posted December 3, 2021 Former ESET Employees Share Posted December 3, 2021 (edited) @Jan Jary what is your login email? Can you please send it to me in private message? We would like to get to the root of this problem. Thanks Edited December 3, 2021 by jankopolienko Link to comment Share on other sites More sharing options...
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