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ECOS - enable EDTD


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Hi,

how can I enable EDTD in ECOS? I can see policy in "default policy", which I cant edit, but in new policy I cant see it.

ESET Cloud Office Security, Version 119.2image.thumb.png.a44189f53d41cfed2eebefb9ad82ecb5.png

 

image.thumb.png.b92a702187426256c111e400affc9d03.png

Thanks for help.

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  • ESET Moderators

We have a KB for enabling (https://support.eset.com/en/kb8175), but I admit that I don't think that will help here because it should display in your second screenshot when creating new policy, maybe double check the license? Can you open support ticket https://support.eset.com/en/kb3742 and also let us know what the issue is when resolved in case others have same issue (and I will update the KB with that info). 

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