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554 5.7.1 Rejected by ESETS_SMFI (spam)


JBdigiONE
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Dobry den,

vraci se nam emaily odesilane z naseho serveru s hlaskou "554 5.7.1 Rejected by ESETS_SMFI (spam) ".

IP adresa naseho webserveru(pres ktery se odesilali emaily) nebyla a ani neni na blacklistu(https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a93.185.102.151). Dany Email je podepsan DKIM a v DNS zaznamu odesilaci domeny je SPF zaznam (https://mxtoolbox.com/SuperTool.aspx?action=spf%3adealer-husqvarna.cz&run=networktools https://dmarcian.com/dkim-inspector/?domain=dealer-husqvarna.cz&selector=phpmailer-2021-09-20 https://dmarcian.com/spf-survey/?domain=dealer-husqvarna.cz ). Server mail-tester.com vyhodnocuje nase emaily znamkou 10/10 (napr zde test pred 2 dny - https://www.mail-tester.com/test-xre4o8hxn).

Muzete prosim rict proc ESET antispam vyhodnocuje emaily jako spam? U mailserveru, ktere nemaji ESET antispam problem neni.

Predem moc dekuji za pomoc.

Undelivered Mail Returned to Sender - MAILER-DAEMON@czmi-ng.vshosting.cz (Mail Delivery System) - 2021-12-01 0420.eml.txt

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Dobry den,

mame to chapat, ze nejakou upravou pravidel u ESET antispamu, se to jiz podobne emaily (podobny text, DKIM, SPF, hodnoceni 10/10 u mail-tester-com, odesilane pres nas webserver) nebudou vyhodnocovat jako SPAM?

Nebo jen se jste neprisli na to proc to vyhodnotilo spatne, a ted to aktualne vyhodnocuje, ze to spam neni.

Potrebujeme vedet, jestli podobne notifikace opet neskonci ve spamu.

Email ktery jsem tady vkladal do prilohy jsem zasilal i na vas email nospam@eset.com , tak mozna nejaky vas automatizovany system to nejak upravil.

Predem moc dekuji za odpoved.

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Je mozne, ze IP adresa servera bola na blackliste a kolegovia to vyriesili potom, ako ste zaslali email na nospam@eset.com. Nasledne mi uz pri kontrole ukazalo email ako nedetegovany. Co sa tyka mail-tester.com, je to len jednoduchy sposob na ziskanie zdrojoveho kodu emailu s hlavickami a hodnotenie tam nehra ziadnu rolu.

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