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Outdated version -> No ESET products that can be updated automatically have been found


Vitor
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Go to solution Solved by MartinK,

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Hello,

I have currently an ESET MDM Machine that says that the following products are currently Outdated ('Picture A' attached):

-> ESET Management Agent 8.1.2209.0

-> ESET PROTECT Mobile Device Connector 8.1.5139.0

When i tried to Update ESET Products it says "No ESET products that can be updated automatically have been found" ('Picture B' attached).

What can i do to update both products? Attached is also the "About" section ('Picture C').

Thanks in advance.

 

Picture A.png

Picture B.png

Picture C.png

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  • ESET Staff
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Please check my comment in one of recent topics: https://forum.eset.com/topic/30411-eset-protect-dashboard-agent-is-not-working/?do=findComment&comment=142648 as it seems to be related. In short, there is a different approach when ESET PROTECT upgrade is required, especially for devices hosting one of our server-based components (PROTECT Server and MDM).

 

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