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ESET Server Security: Outlook Programmatic Access Security is not available


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Hello,

when we write an E-Mail from our CRM (ab-Agenta) on our Terminalsserver with ESET Server Security installed, we will get this Outlook Error message.

438915333_OutlookErrorMessage.png.62e5afa5fb9e6f7c0769f4e9a5e91b80.png

On our clients with ESET Endpoint Antivirus we will not get the error message. After some research we found out that Outlook is not recognizing the ESET Server Security as an valid Antivirus. Shown here

Outlook_Programmgesteuerter_Zugriff_Enpoint_NOTVALID.thumb.PNG.c4c97125c2c9420f4ea2fcda73cce963.PNG

 

on clients mit ESET Enpoint it says valid, shown here.

Outlook_Programmgesteuerter_Zugriff_Enpoint_VALID.thumb.PNG.8bbe90e09c8b976e1d299b117861e6c8.PNG

for reference this is the Outlook Trustcenter Text in English.

1593976195_OutlookSeetingsEnglish.png.269e782dbeb310f1b0fe5b8ed0a60425.png 

Does anyone have a solution for this? Or will this be fixed in an Update? For short term we will use the setting in outlook "Never warn me about..." but this should not be the longterm solution. 

Thanks

Tim

 

 

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I for one don't see how this is connected with ESET. The email protection is same both in Endpoint and ESET Server Security and there is no difference. If the issue goes away after disabling email client protection, please raise a support ticket with your local ESET distributor.

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Hi

This is because Outlook is using the protection status from Windows Security Center, which is not included in Windows Server OS, so it does not work on terminal servers (regardless of which AV is used)

You can disable it manually though

https://www.msoutlook.info/question/883

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