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Banking & Payment protection not working properly after installing Mozilla Firefox ESR


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I uninstalled my Firefox to install Firefox ESR.  Now I only have the later installed.  I checked and I only have one Firefox installed.

Whenever I try to start the eset B&PP, I get a popup saying:

   "You've launched an older version of Firefox" 

   [Exit] [Create New Profile]

If I create a new profile, it will work once.  But once I exit and try to relaunch the B&PP, it will show me the same popup.

After a few trials, I went in Firefox and typed About:Profiles and I can see I had 4 profiles.  I deleted all except one and I am waiting for a solution.

 

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My advice is to return to the regular FireFox version. I assume you are not an enterprise user.

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Firefox Extended Support Release (ESR) is an official version of Firefox developed for large organizations like universities and businesses that need to set up and maintain Firefox on a large scale. ... Firefox now includes downgrade protection to prevent corruption of user profile data.

https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr

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