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Cannot upgrade agents via task


Go to solution Solved by Marcos,

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Posted

Hi,

When I'm in the dasboard and  click "Update installed ESET products" a task is created but the task is invalid as it contains inaccessible objects (via status overview).

When I go and create the task manually and want to pick a server (screenshot) the list is empty.

 

Any advice how to fix either one?

 

eset protect.png

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Posted

Sending an ESET PROTECT component upgrade task to clients will update the ESET PROTECT management client to the latest version. When creating the task, select your ESET PROTECT server.

In order to force Endpoint update, send a software installation task (a reboot will be required on clients). Or simply create a policy that will enable program auto updates:

image.png

With auto-update enabled, Endpoint will automatically update to the latest stable version approximately 1-2 months after the release. Update will be installed after the next restart in this case.

Posted
16 minutes ago, Marcos said:

 When creating the task, select your ESET PROTECT server.

I cannot do that because, as I stated in my original post, the list is empty.

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  • Solution
Posted

Could you please check now? We had to make some adjustments to the repository because of the EP v9 hotfix.

Posted
3 hours ago, Marcos said:

Could you please check now? We had to make some adjustments to the repository because of the EP v9 hotfix.

Thanks, everything is ok now.

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