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Access to files in Work profile


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I have a Samsung Galaxy Note20 Ultra and I'm using all 3 Android environment: normal, Work profile and Secure Folder. I have installed an instance of the app in each environment but in Work profile, the app is complaining about not having access to files. When I click on the relevant button, due to the access control placing, the system redirects me out of the Work profile. And there the required access is already granted. Any suggestions?

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Not sure if anybody will be able to answer this, therefore I would recommend raising a support ticket via the built-in support form and let logs to be submitted to ESET for perusal.

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