lorrie 0 Posted November 2, 2021 Share Posted November 2, 2021 I have done an update of Smart Security over the weekend, unfortunately the banking and payment protection desktop app keeps opening into an existing chrome window. I have always had it opening in a separate browser window, which I prefer. I turned off secure all browsers but made no difference, I had tried enable protected websites turned off and on; that made no difference either. Can someone help? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted November 6, 2021 Administrators Share Posted November 6, 2021 What version of Chrome and the Banking and payment protection module do you have installed? Link to comment Share on other sites More sharing options...
lorrie 0 Posted November 6, 2021 Author Share Posted November 6, 2021 (edited) ChromeVersion 95.0.4638.69 (Official Build) (64-bit) The banking protection app i've had for a year i don't know what version it is? This has only happened since i updated the AV last weekend, it was working fine ? Edited November 6, 2021 by lorrie Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted November 6, 2021 Administrators Share Posted November 6, 2021 I have the same version of Chrome and redirection works alright. What bank website did you attempt to open? Do you have the setting "Secure all browsers" disabled and redirection enabled? Is the bank website in the list of protected websites and is set to ask or to open in a secure browser? Link to comment Share on other sites More sharing options...
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