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Windows in a loop after clean Install and version 15.0.16


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Hi,

I had a computer with a brand new install of Win 10 19044.1288 go into a loop spin every time I logged in. A bunch of errors including Desktop Window Manager stopped working and was closed because it could not access files with network. Also got errors with display driver Intel version 30.

I was not able to access the computer long enough to get files to troubleshoot. I backed the system to an image of preinstall of NOD and installed version 14 without issues. I wish I could give you more information but NOD was the only added software after an Acronis backup so the math is simple.

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In case of issues after upgrade to v15 try resetting all settings to defaults. Failing this, uninstall v15 and install it from scratch.

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To add to the confusion, it appears your issue is with ver. 15 NOD32 but you posted in the EIS/ESSP section of the forum.

I would download a trial ver. 15 of EIS and see if that causes the same issues you experienced after the NOD32 install.

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