Preston Price 0 Posted October 22, 2021 Posted October 22, 2021 Any way to remove all licenses and delete a company? I have suspended the companies, but they still shows in in my lists and clutter up my reports.
ESET Staff Gonzalo Alvarez 66 Posted October 22, 2021 ESET Staff Posted October 22, 2021 Hello, I don't understand what you need or try to do without more info. However, if help you can access the ESET Business Portal and deactivate the seats and the license if that what you want. Other types of request I suggest you contact your ESET Partner or ESET Distributor in your region to request assistance on this matter.
ESET Staff Gonzalo Alvarez 66 Posted October 22, 2021 ESET Staff Posted October 22, 2021 Hello, That is an important piece of information. Perhaps this can help you.https://help.eset.com/protect_admin/81/en-US/msp_remove_company.html?zoom_highlightsub=removing
ESET Staff Solution emilota 7 Posted October 23, 2021 ESET Staff Solution Posted October 23, 2021 (edited) I guess @Preston Price is asking for deleting company and related licenses directly in ESET MSP Administrator. Delete company is not available now in ESET MSP Administrator, you can just suspend either entire company (what deactivates all associated licenses) or the particular license. The good news is that we implemented Delete company feature to ESET MSP Administrator and it will be publicly available since next service release scheduled on Wednesday, October 27. Note: You can delete only already suspended company. Let us know your satisfaction with this feature or any other suggestions for ESET MSP Administrator via Feedback form in ESET MSP Administrator. Edited October 23, 2021 by emilota
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