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ESET Uninstaller


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Hi, 

Has anyone been able to programmatically run the ESET uninstaller tool? We have a large amount of computers and since that tool needs to run in safe mode it is quite a challenge to automate. 

Thank you 

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The uninstall tool serves as a last resort in case that standard uninstallation procedure fails. It must be run in safe mode since in normal mode ESET processes, self-defense as well as drivers are running.

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Unfortunately for us last resort is hundreds of machines that refuses to either uninstall or upgrade to a newer build. 

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1 minute ago, ronmanp said:

Unfortunately for us last resort is hundreds of machines that refuses to either uninstall or upgrade to a newer build. 

The best would be to find out why the standard uninstall is failing which could help us suggest the best / most effective procedure how to proceed.

Run:

msiexec /uninstall "C:\ProgramData\ESET\ESET Security\Installer\ees_nt64.msi" /lvx* uninstall.log

If uninstallation fails, please provide uninstall.log.

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This command works if you don't attempt to upgrade first. Once we attempt to upgrade and it fails the only option we have is to use the Uninstaller Tool. Sounds like we'll have to script the removal, restart and then installation of the latest build just to upgrade. 

That's not just an isolated case, we can repro on a newly imaged machine upgrading from ESET Endpoint Antivirus 8.0 to 8.1. 

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