kingoftheworld 10 Posted October 15, 2021 Share Posted October 15, 2021 Good morning, I am trying to check on the PCU update status. I have a Windows 10 PC that has been running ESET Endpoint AV 8.0.2039.0 since about the day it was released. The machine has a policy to allow automatic program updates, the EULA was accepted via the ESET protect console, and the machine is restarted at least once per week. It doesn't seem to update past that point. Versions of 8.1 have been around now for greater than two months which I believe was the delay that these updates would operate on. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 15, 2021 Administrators Share Posted October 15, 2021 Version 8.1.2037 was released on Sept 21, ie. in less than a month. We are going to prepare a uPCU to this version soon. Link to comment Share on other sites More sharing options...
kingoftheworld 10 Posted October 15, 2021 Author Share Posted October 15, 2021 1 minute ago, Marcos said: Version 8.1.2037 was released on Sept 21, ie. in less than a month. We are going to prepare a uPCU to this version soon. Thank you. So to confirm there will NOT be an PCU update to version 8.1.2031 that was released at the start of July? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 15, 2021 Administrators Share Posted October 15, 2021 1 minute ago, kingoftheworld said: Thank you. So to confirm there will NOT be an PCU update to version 8.1.2031 that was released at the start of July? No. We provide updates only to the latest stable builds, ie. in this case to v8.1.2037. Link to comment Share on other sites More sharing options...
tbsky 11 Posted October 17, 2021 Share Posted October 17, 2021 On 10/15/2021 at 11:12 PM, Marcos said: No. We provide updates only to the latest stable builds, ie. in this case to v8.1.2037. that's strange. according to your words, v8.1.2031 at August is the latest stable build and released over a month, so it should have PCU. it seems there is "standard" release and "LTS" release. maybe for some reason ESET doesn't want to tag the life of each release. but it is a useful information for most users. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 17, 2021 Administrators Share Posted October 17, 2021 Probably no issues with v8.1.2031 were known at that time. In that case that version would have been released as uPCU. However, since certain issues were discovered (e.g. a problem with activation with offline license files remotely), it was not suitable to be released as uPCU and we had to prepare a service release 8.1.2037. For us the quality matters and thefore we will not update all users to a version that has some known quirks. Link to comment Share on other sites More sharing options...
karsayor 8 Posted October 19, 2021 Share Posted October 19, 2021 Hi Marcos, Sorry to interfer in this thread, but I don't get it. I tought uPCU updates were for updates in the same version (8.1.2031 to 8.1.2037) while PCU were for upgrades (8.0.2039 to 8.1.2037). Is this incorrect ? Also, how do we manage both type of updates / upgrades in ESET Protect ? AFAIK there is only one setting for this. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 19, 2021 Administrators Share Posted October 19, 2021 13 minutes ago, karsayor said: Hi Marcos, Sorry to interfer in this thread, but I don't get it. I tought uPCU updates were for updates in the same version (8.1.2031 to 8.1.2037) while PCU were for upgrades (8.0.2039 to 8.1.2037). Is this incorrect ? Also, how do we manage both type of updates / upgrades in ESET Protect ? AFAIK there is only one setting for this. Both PCU and uPCU are program updates, however, we haven't used PCU for a long time since uPCU was introduced. uPCU are differential updates while PCU is basically equal to downloading and installing the whole msi installer and always require a computer restart. We're going to use uPCU to upgrade any older v8.0/v8.1 of Endpoint to upgrade to the latest version 8.1.2037 soon. There is one setting for this which you marked in your screenshot. Link to comment Share on other sites More sharing options...
karsayor 8 Posted October 19, 2021 Share Posted October 19, 2021 OK. I relied on KB2256 but it seems wrong then. What in case of update to v9 for example, will it also auto-update via uPCU updates ? While I think auto-update is great for bugfix and security issues, I'm afraid of it deploying newer version with new features and changes automatically without any control over it ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 19, 2021 Administrators Share Posted October 19, 2021 10 minutes ago, karsayor said: OK. I relied on KB2256 but it seems wrong then. What in case of update to v9 for example, will it also auto-update via uPCU updates ? Thanks for the heads-up, the KB needs a complete overhaul. We have notified the documentation team. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 19, 2021 Administrators Share Posted October 19, 2021 13 minutes ago, karsayor said: While I think auto-update is great for bugfix and security issues, I'm afraid of it deploying newer version with new features and changes automatically without any control over it ? It depends on your program update settings. If set to auto-update, products will be updated to the latest stable version, typically 1-2 months after the release. If EULA has changed, an administrator will be notified in ESET PROTECT and will have to accept the new EULA prior to applying the program update. uPCU updates are installed after the next computer restart so no additional restart is needed. Link to comment Share on other sites More sharing options...
karsayor 8 Posted October 28, 2021 Share Posted October 28, 2021 If I understand correctly release notes of Protect v9, PCU updates have been set to work only from v9 of endpoint ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 28, 2021 Administrators Share Posted October 28, 2021 Setting update mode to Auto-update will update Endpoint v8.x to Endpoint v9. For v9+ this setting is irrelevant. V9+ has program auto updates enabled by default but it's possible to pause them if really necessary: Trooper 1 Link to comment Share on other sites More sharing options...
karsayor 8 Posted November 3, 2021 Share Posted November 3, 2021 Ok, thank you. What is the difference in the two settings you showed and the settings from the new policy Auto-updates that has appeared in Protect v9 ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 3, 2021 Administrators Share Posted November 3, 2021 It's the very same setting, one used in EP v8.x and the other one used in EP v9+. Link to comment Share on other sites More sharing options...
kingoftheworld 10 Posted November 8, 2021 Author Share Posted November 8, 2021 On 10/15/2021 at 11:12 AM, Marcos said: No. We provide updates only to the latest stable builds, ie. in this case to v8.1.2037. This machine updated some time in the last couple of days to v8.1.2037 Link to comment Share on other sites More sharing options...
kingoftheworld 10 Posted November 9, 2021 Author Share Posted November 9, 2021 A related question to this is will this process eventually work to upgrade v8 endpoint to v9 endpoint once it is ready for primetime? Or will we need to plan to upgrade those using the old methods? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 9, 2021 Administrators Share Posted November 9, 2021 It will work for upgrade to Endpoint v9 too. Link to comment Share on other sites More sharing options...
kingoftheworld 10 Posted December 22, 2021 Author Share Posted December 22, 2021 On 11/9/2021 at 9:44 AM, Marcos said: It will work for upgrade to Endpoint v9 too. @Marcos So I guess this statement is false based on https://support.eset.com/en/kb8129-autoupdate-for-business-products.... A little disappointing considering I have spent months planning and working to update my clients to v8.... Enabling auto-updates in ESET PROTECT will only work if you have the supported version of the endpoint security product installed. For example, ESET Endpoint Security 8.x will not auto-update to version 9.x. After the endpoint security product is manually updated to version 9.x, it will then auto-update to later versions when they are available. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 22, 2021 Administrators Share Posted December 22, 2021 To my best knowledge, v8.x will auto-update to v9 after a uPCU to v9 has been released and program updates are set to auto-update in v8. Checking with colleagues to make sure... Link to comment Share on other sites More sharing options...
kingoftheworld 10 Posted December 27, 2021 Author Share Posted December 27, 2021 On 12/22/2021 at 2:04 PM, Marcos said: To my best knowledge, v8.x will auto-update to v9 after a uPCU to v9 has been released and program updates are set to auto-update in v8. Checking with colleagues to make sure... Thank you! Any update from your colleagues @Marcos? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 27, 2021 Administrators Share Posted December 27, 2021 2 minutes ago, kingoftheworld said: Thank you! Any update from your colleagues @Marcos? They confirmed v8 will auto-update to v9. Link to comment Share on other sites More sharing options...
kingoftheworld 10 Posted December 27, 2021 Author Share Posted December 27, 2021 Just now, Marcos said: They confirmed v8 will auto-update to v9. Great news! Thank you. May be good to update that KB I linked above to reflect that information because that is a link provided when you click the top banner in ESET Protect v9 regarding the enabling of Automatic Product Updates. Link to comment Share on other sites More sharing options...
Zen11t 6 Posted March 10, 2022 Share Posted March 10, 2022 Any news about uPCU to v9 update? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 10, 2022 Administrators Share Posted March 10, 2022 We are going to release a service release 9.0.2046.0 soon. Then a program update to this version should be available in approximately 30 days after the release. Link to comment Share on other sites More sharing options...
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