Server Network Protection V8.0 not Functional at 2008R2

[kamiran.asia 5]

Hi Dears,

We find a bug in Server Security V8.0 on Server 2008 R2.

In These two situations Network Protection will not work any more :

1- Upgrading FS 7.3 (with Enabled Network Protection) to 8.0 => it will remove Network Protection Module and even modify installer will not work any more.

2- Installed Server Security V8 : if we modify an installed Version to enable Network protection , it will not work any more.

 

Notice : If we install Server Security 8.0 manually in modify mode , Network protection will work . But in 2 above situation Network protection will not work any more and the message "Anti-phishing protection is not Functional " will appear. We must remove Server Security and Restart Server and Install it manually to Enable Network protection.

info : Update Patch Windows6.1-KB2664888-v2-x64.msu in installed

 

 

 

 

 

[Marcos 5,070]

It is probably a known bug that has been fixed already and will be addressed in the next version of ESSW. However, that bug manifested during repair, not upgrade so I'd suggest raising a support ticket with ESET.

[kamiran.asia 5]

Disabled Network Protection after Upgrade is another Bug in many Version of FS in Win2008 R2.

in this case after upgrade NP will be disabled and because of that mentioned bug, it can not be enabled any more.

[Marcos 5,070]

Did you run a component installation? The thing is that neither Network protection nor Web access protection is installed on Windows Server 2008 by default.

[kamiran.asia 5]

9 minutes ago, Marcos said:

Did you run a component installation? The thing is that neither Network protection nor Web access protection is installed on Windows Server 2008 by default.

We deploy V8.0 Msi with software install task. Or with some deployment tools like PDQ Deploy.

[kamiran.asia 5]

At one of our enterprise network our customer have more that 20 2008R2 Server that now Network protection is disable (V7.3) .Is there any way to enable network Protection remotely ? For Example by msiexec parameters.

We test add local but it not work or may be the parameters was not correct.

[Marcos 5,070]

When did it happen? After upgrade (without a restart) or after a restart? Does restarting the server make a difference? Should the problem persist, we'll need you to enable advanced network protection logging, reboot the server, disable logging and collect logs with ELC.

[kamiran.asia 5]

21 minutes ago, Marcos said:

When did it happen? After upgrade (without a restart) or after a restart? Does restarting the server make a difference? Should the problem persist, we'll need you to enable advanced network protection logging, reboot the server, disable logging and collect logs with ESET Log Collector.

This is another project . Network Protection was off and they not enable it by Modify till now.

Now is there any way to enable it remotely by msiexec parameters ?

[Marcos 5,070]

There was probably a problem loading the network protection driver. It needs further investigation and logs requested above will be needed. It's not that just you need to enable the feature locally or remotely.

You can provide ELC logs without rebooting the server as of now. I'd check the configuration to make sure you have everything set up properly. If no problem is found, we'll need advanced network protection logs from a system start as requested before.

[kamiran.asia 5]

No . in This project there is not any problem , Network Protection is not enable by default in 2008 R2,

But our question is is there any way to enable it remotely ? or user must enable it one by one by modify FS ?

[Marcos 5,070]

Ah, I see. Network protection is not installed at all on Windows Server 2008 by default unless you run a component installation and choose to install also Network protection. It cannot be enabled remotely since it's not installed. ESET Server Security needs to be reinstalled and Network protection selected as a component to install.

Just make sure that KB2664888 is installed prior to installing Network protection to prevent the system from getting unresponsive.

[kamiran.asia 5]

6 minutes ago, Marcos said:

Ah, I see. Network protection is not installed at all on Windows Server 2008 by default unless you run a component installation and choose to install also Network protection. It cannot be enabled remotely since it's not installed. ESET Server Security needs to be reinstalled and Network protection selected as a component to install.

Just make sure that KB2664888 is installed prior to installing Network protection to prevent the system from getting unresponsive.

😍