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Popup for User for PUA or removal etc.


phil1312
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Hi, im trying to enable any kind of PopUp for Users e.g. for removal of trojans or an bocked PUA but i´m not really finding anything. I might use the wrong searchterms but would appreciate any help.

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28 minutes ago, phil1312 said:

Hi, im trying to enable any kind of PopUp for Users e.g. for removal of trojans or an bocked PUA but i´m not really finding anything. I might use the wrong searchterms but would appreciate any help.

https://support.eset.com/en/kb3204-configure-eset-products-to-detect-or-ignore-unwanted-unsafe-and-suspicious-applications

Maybe this is what you are looking for?

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26 minutes ago, Nightowl said:

Thanks but i configured this already. But i want users to get the PopUp that Eset removed something (for example the POA) At the moment they dont get PopUps

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2 hours ago, phil1312 said:

Thanks but i configured this already. But i want users to get the PopUp that Eset removed something (for example the POA) At the moment they dont get PopUps

If ESET is running in terminal mode , then it won't show any notifications , but will have them logged to ESET Protect(Center) , incase you are not using that , then the notifications will still be logged to ESET , but not coming up to users

in GUI mode if it's not coming up could be because the system has multiple users

https://help.eset.com/ees/7/en-US/idh_config_ui_notifications.html?idh_config_ui_notifications.html

Check first link and see if you have desktop notifications disabled

And if you have multiple users , check this link :

https://help.eset.com/ees/7/en-US/idh_config_ui_notifications_desktop.html

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