antivirus version 15.0.6

[Darth Vader 0]

1 hour ago, Marcos said:

Beta v15 was provided only to the members of the ESET Insider program. It will be released in a few days.

Currently we have ESET Endpoint Security v9 available for beta testing.

I used to be a member some time ago.  How do I join?

Also, how to beta test ESET Endpoint Security v9?  Thanks again.

[Marcos 5,466]

13 minutes ago, Darth Vader said:

I used to be a member some time ago.  How do I join?

Also, how to beta test ESET Endpoint Security v9?  Thanks again.

Invitations were sent to selected active forum users in the past. If you were selected, your forum account should still be a member of the Insiders group and you should have received information about the beta.

As for testing Endpoint Security v9 beta, I'll leave this to @Peter Randziakto answer.

[Darth Vader 0]

47 minutes ago, Marcos said:

Invitations were sent to selected active forum users in the past. If you were selected, your forum account should still be a member of the Insiders group and you should have received information about the beta.

As for testing Endpoint Security v9 beta, I'll leave this to @Peter Randziakto answer.

Thanks Marcos I appreciate it.

[itman 1,807]

9 hours ago, SeriousHoax said:

But I can't really justify the decision to not include it in the Internet Security version. ESSP is ridiculously expensive. LiveGuard should've been made available to both EIS and ESSP. 

I just checked U.S. prices for Eset. ESSP costs $10 more per year than EIS. As such and for me personally, the increased price is not a major factor.

This important LiveGuard feature being included only for ESSP does "leave a bad taste in my mouth." For starters, Eset should have had LiveGuard capability in its consumer product versions long ago. Like feature capability has existed for some time in Eset competitor consumer products as you noted. This includes Microsoft Defender that doesn't cost anything. I also have no need for the extra features ESSP provides and feel upgrading to it for LiveGuard capability is shady marketing tactic.

It also should be noted that EIS costs on the average, significantly more than its competitor's equivalent products.

Bottom line to Eset - include LiveGuard in EIS or be prepared for a significant loss of your existing EIS product base.

Edited October 14, 2021 by itman

[czesetfan 29]

I have very similar feelings to "itman". I see ESET's core mission as "Bringing people the best anti-malware protection we can create". And a feature like LiveGuard in my opinion is one of the "core" features of an antimalware product, just like samples, heuristics, etc. That's why I think it should have been available in the basic (and legendary) NOD32 antivirus. I understand that it's not easy to move in a global market, but you need to be fair to your customers.

Originally, the Premium version offered extra features. That is, extensions beyond the basic antimalware protection. (For example: "Do you want a password manager too? Do you want encryption on top? These things degrade cybersecurity, but are not DIRECTLY related to antimalware protection.) But in this case, the primary protection feature is offered in the "premium" package. This approach creates bad feelings with me.

Unfortunately, it's similar with the cancellation of the custom version of NOD32 for Linux. Again, I understand cost optimization, developer utilization, etc. But would a truncated version of Enterprise v8 for Linux, really cause ESET to move into the red numbers? Especially when it doesn't even offer a basic antivirus for free like most other vendors?

Sorry for the long entry.

Translated with www.DeepL.com/Translator (free version)

[Marcos 5,466]

53 minutes ago, czesetfan said:

And a feature like LiveGuard in my opinion is one of the "core" features of an antimalware product, just like samples, heuristics, etc. That's why I think it should have been available in the basic (and legendary) NOD32 antivirus.

Neither EDTD is a part of Endpoint and is provided as an extra service due to the costs that it generates to ESET. Cloud is not for free; if you have systems running in cloud with millions of users utilizing it regularly it costs really a lot.

[Mr_Frog 15]

10 hours ago, itman said:

I also have no need for the extra features ESSP provides and feel upgrading to it for LiveGuard capability is shady marketing tactic.

Totally agree with this point. Here for example, the price of ESSP is 44% more expensive than EIS. I personally don't really need extra features in ESSP, paying that much extra price for something i don't really need, sorry i didn't. Its even more ridiculous that the now added feature is actually available on a competitors free product.

[Marcos 5,466]

2 minutes ago, Mr_Frog said:

the now added feature is actually available on a competitors free product.

Which one? Does it analyze any file (except signed/whitelisted ones) in cloud that gets to your computer in a couple of minutes?

[Mr_Frog 15]

20 hours ago, SeriousHoax said:

This is similar to Avast's (and AVG) CyberCapture feature, which is available even in the free version. The difference is that cybercapture is dependent on the Mark of the Web similar to Microsoft's Block at First Sight feature, while it seems with ESET it's for every file that is not known to ESET. So this is a nice feature and a good addition. But I can't really justify the decision to not include it in the Internet Security version. ESSP is ridiculously expensive. LiveGuard should've been made available to both EIS and ESSP. 

@SeriousHoax  has explained it here and i also remember @itman discussing about this:

 

Edited October 15, 2021 by Mr_Frog
Name

[Marcos 5,466]

2 hours ago, Mr_Frog said:

@SeriousHoax  has explained it here and i also remember itman discussing about this:

 

We scan a lot more files in cloud than the AV you mentioned (they say about it: "... triggers when you run or download suspicious files from the internet that CyberCapture has not previously encountered") and typically return the result in 5 minutes (compared to the other solution when "the automated analysis will need up to two hours to make a reliable decision"). Utilizing cloud for analysis generates high extra costs to the vendor. While we did consider providing LG as an extra plugin, it turned out to be unrealistic due to a high cost that nobody would pay for. We are still evaluating this option, however.

[Baldrick 4]

Bear in mind that Webroot has been doing this for years, as the principal tool, and it is available across their entire product range. IMHO ESET should very much consider doing that, i.e.., making this functionality core... and then selling the different products based on the peripheral or non core options they bring, given that every user wants the best core security possible...whilst some may not want/need parental control or a password manager, etc.

Just a thought...for what it is worth.

[Peter Randziak 1,186]

21 hours ago, Darth Vader said:

I used to be a member some time ago.  How do I join?

Also, how to beta test ESET Endpoint Security v9?  Thanks again.

 

20 hours ago, Marcos said:

As for testing Endpoint Security v9 beta, I'll leave this to @Peter Randziakto answer.

I just posted the "ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA" forum topic 😉, please see the details there

Peter

[itman 1,807]

Let's "cut to the chase" in regards to Eset's cloud scanning.

As shown in the diagram in this article: https://help.eset.com/edtd/en-US/overview.html , Eset is using Microsoft's Azure AI servers. Microsoft will gladly allow anyone who so desires use of those servers. Obviously, this use is not for free.

The question however is just how expensive is their use? There is a low budget developer who markets a security product add-on named VoodooShield: https://voodooshield.com/ which is popular with participants of the security forums; e.g. wilderssecurity.com. This product also uses the Azure AI servers. There is both a free and a paid version of this product. As far as I am aware of, both the free and paid versions use the Azure AI cloud servers.

Edited October 15, 2021 by itman

[Trooper 68]

3 hours ago, Peter Randziak said:

 

I just posted the "ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA" forum topic 😉, please see the details there

Peter

Thanks so much Peter.  Now will this beta version report into the ESET Protect Server?  I assume I will have to separately install the agent?  Cheers!

[Andrew3000 4]

For Eset business beta testing is it enough to just install the software? Is it possible to integrate it with eset protect cloud?
For Eset Internet Security 15 beta testing, is it still possible to join the insiders program?

[itman 1,807]

I am going to give Eset "an out" in regards to LiveGuard use in EIS and NOD32 and I strongly suggest they do what I propose.

To begin, an ESSP user has privately confirmed to me that LiveGuard processing is identical to EDTD processing. That is, it is performing absolute block-at-first-sight cloud submission and analysis. This actually was a surprise to me. By absolute submission, I mean the file is being submitted to the cloud w/o any Eset exisiting reputation status factoring.

My proposal is LiveGuard be employed in EIS and NOD32, but only used for locally Eset detected suspicious files. Based on my experience, the upload volume of these files is next to nil. As such, the cost factor to Eset to provide this capability in regards to Azure server use would be the same. It has infuriated me to no end since my 0-day usage of Eset that it would detect a suspicious file, but allow it to run unabated.

[NewbyUser 74]

But the chance of an average user encountering a true 0 day is almost negligible, particularly from web surfing. Much more likely a business user would encounter one through email or shared documents.

[itman 1,807]

3 minutes ago, NewbyUser said:

But the chance of an average user encountering a true 0 day is almost negligible,

True.

But in this context, you are referring to the exploiting of a 0-day vulnerability. There are thousands, if not millions of malware, that are quite effective without falling in the exploit category.

[NewbyUser 74]

And in that context, using HIPS adds to protection, as does OSA in your case. I'd say you're safe, with all the precautions you take and knowledge you have, I highly doubt any malware would do much damage before you realized it,

[Andrew3000 4]

In my opinion LG/EDTD should be implemented also in the EIS version. Only as addons or implemented in ESSP would not increase your sales since the price is higher than your other products but especially compared to your competitors on the market. Implementing it in EIS would certainly increase the load on your servers but you would also have a better and more updated cloud network to defeat new malware since the result of the sandbox process is then transmitted to all devices that have enabled the feedback system. Also because LiveGrid in its current state takes a long time, LG/EDTD 5 minutes and spreads the result to everyone.

 

[itman 1,807]

There is also another marketing option in regards to LiveGuard usage. Simply sell it as a subscription option for all Eset Home product versions as currently done for EDTD .

The first 30 days would be free so one could trial the feature. I believe this is important since I suspect there are a number of home users who will feel LiveGuard's aggressive blocking and cloud scanning are not to their liking. After 30 days without a subscription purchase, LiveGuard would revert to blocking and cloud scanning of suspicious files only as I posted previously.

As for subscription pricing, it would be dependent upon product purchased. It would cost the most for NOD32 and be free in ESSP. Eset could also offer bundling option incentives with a combined Eset product license plus LiveGuard subscription purchase costing less than if purchased separately. Incentive subscription pricing could be offered for a certain limited period to induce existing Eset users to purchase the feature.

I also believe the above will generate more revenue for Eset than forcing existing users to upgrade to Smart Security.

Edited October 15, 2021 by itman

[Marcos 5,466]

9 hours ago, Andrew3000 said:

Also because LiveGrid in its current state takes a long time, LG/EDTD 5 minutes and spreads the result to everyone.

Not really. In ideal case you'd get a brand new malware detected through LiveGrid in 5-10 minutes, in worst case in about 25 minutes after submission if it was evaluated by automated mechanisms used also by LiveGuard/EDTD. If the sample was malicious and manual analysis was needed (no matter if the file was submitted manually by email, via LiveGrid or LiveGuard), the time to add detection / blocking by LiveGrid can be longer, typically from 10 min. to 40-60 min.

[EAV8 7]

As a long time client of ESET (more than 10 years), and EIS license owner ATM, I honestly think this feature should be integrated in, at least, the EIS version of the product, even if with some limitations when compared to the premium version. The EIS price is already high compared to other products in the market, and in my case, upgrading to the premium version is unacceptable, since the price is 2 times what I pay right now for the EIS license, just for a somehow "core" feature of the anti malware protection. Also, I don't want all the other additional features of the premium version (password manager, encryption, etc), since I don't need them at all.

In addition to the limitations suggested here by other users, I honestly think that this feature should be disabled by default. This will avoid issues with people that not like this feature, and also will ease the cloud usage. I'm sure that more than half % of the home user client base will not enable this feature, either because of lack of knowledge about it, or because they don't want something so intrusive.

I already deal with another product (daily basis), that does something similar to this for quite some years now (enterprise product), and I know how upset people can be to see the execution of new software being blocked, especially those who work in software development, or QA. I know that in this case we are talking about home users, so supposedly, this will happen less often, but still sometimes people don't have the slightest patience and understanding.

Of course, this is just my 2cents as a client of ESET products 😉

Edited October 18, 2021 by EAV8

[Marcos 5,466]

ESET LiveGuard is a premium feature. Users without this feature take advantage of streamed (pico) updates which are delivered every few minutes plus the LiveGrid Feedback system provides a quick response to new threats. If a users comes across a suspicious file, it's submitted to ESET where the sample is executed in a sandbox, a detection / block is created either automatically or manually and a result is delivered to all LiveGrid users if the file turns out to be malicious. In an ideal case this takes not more than 10 minutes. However, unlike LiveGuard LiveGrid cannot temporarily block files since it does not wait for analysis result.

Unfortunately, many users choose to keep the LiveGrid Feedback system disabled.

Last but not least I'd like to remind that ESET has been a pioneer of cloud submission and reputation system since 2007 when ESET ThreatSense.Net was introduced in NOD32 v3.

[Andrew3000 4]

About the fact that many users decide to keep LiveGrid disabled is a problem, for you but for all users.
Now I don't remember well, is LiveGrid disabled by default? If yes could it be enabled by default?
I think the main concern of users is privacy, you should work on that! Awareness campaigns? Could LiveGuard be used to spur users on?