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Posted

Greetings!
Am using Eset Mobile Security with Xiaomi Mi 9T Pro, Android 11, MIUI 12.5.2 Stable Global
ESET MS constantly alerting about no protected browsers. I have to go back to giving  Permission to access  browsers. 
I am sure this is a MIUI problem because I have an older Motorola Z3 Play and never had this problem.
Is there a way to solve this?
Thanks for your attention and help.
Health, Peace and Success for all! 

Posted

Marcos thanks for the prompt answer. 

Changed permissions as instructed. The only one I couldn't find was to change Bluetooth connectivity. But I think the othets will suffice. 

Let's see how it behaves from now on. 

Will post results later, after some time  checking behavior. 

Thanks a lot! 

As they ssy in Star Trek, "Live long and Prosper! 🖖😃👍👍🙏

  • 2 weeks later...
Posted

Greetings!
Unfortunately the problem persists.
Changed battery settings per instructions on link.
When I get the "No protected browsers" message I also get a message to "allow Accessibility to
enable Anti-Phishing".

This happens although Accessibility is already allowing Eset Anti-Phishing.

So I disable Accessibility authorization and reenable it.
Eset browsers Anti-Phishing protection is reenabled.


After tweaking battery settings for ESET
the only difference is ESET browsers
Anti-Phishing protection stays on for
longer periods.


Main problem seems to be Xiaomi's
MIUI Accessibility implementation.


Be well! Health and Peace! 

Screenshot_2021-10-10-16-51-35-715_com.eset.ems2.gp.jpg

Screenshot_2021-10-10-13-54-03-567_com.android.settings.jpg

Posted (edited)

Hello L Olsson,
If you have ESET Mobile version 7.15 installed, this is the problem. Probably not Xiaomi / MIUI.
See these two posts :

Version 7.16 has just been released on the Play Store for Samsung A51 ... but I'll wait a bit before installing it. 😉
Please check the Play Store for your device. The update may be available.

Regards

Michel

Edited by MichWeb
Posted

I correct my post: the version is 7.0.16.0 not 7.16.
Sorry.

Posted

I really have a problem with the version number.

To sum up:
Your current version is probably 7.0.15.0 (the one with problems).
The corrected version to expect is 7.0.16.0.

Phew sorry...

  • 2 weeks later...
Posted
On 10/14/2021 at 5:18 PM, L Olsson said:

Greetings!
Unfortunately the problem persists.
Changed battery settings per instructions on link.
When I get the "No protected browsers" message I also get a message to "allow Accessibility to
enable Anti-Phishing".

This happens although Accessibility is already allowing Eset Anti-Phishing.

So I disable Accessibility authorization and reenable it.
Eset browsers Anti-Phishing protection is reenabled.


After tweaking battery settings for ESET
the only difference is ESET browsers
Anti-Phishing protection stays on for
longer periods.


Main problem seems to be Xiaomi's
MIUI Accessibility implementation.


Be well! Health and Peace! 

Screenshot_2021-10-10-16-51-35-715_com.eset.ems2.gp.jpg

Screenshot_2021-10-10-13-54-03-567_com.android.settings.jpg

Greetings

Problem persists as reported. 

ESET Mobile Security version is 6.3.66.0 (from Google Store) 

"Live long and prosper!" 🖖😁

  • Administrators
Posted
1 hour ago, L Olsson said:

Problem persists as reported.
ESET Mobile Security version is 6.3.66.0 (from Google Store)

You can create a support ticket via the build-in form, however, I doubt that this is a problem of ESET Mobile Security but it's rather a problem of the pre-installed battery saver/optimizer.

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