lmsnl 0 Posted September 22, 2021 Share Posted September 22, 2021 After rolling out an updated version of ESET Protect across my machines, most of them flag up with a warning - the firewall being disabled. My colleagues have told me that this could be solved with a reboot, but for most machines this doesn't seem to solve the issue. Therefore, I'm left with a number of machines with this warning. Is there any way to either push a command for the firewall to be reenabled across these machines? Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,400 Posted September 23, 2021 Administrators Share Posted September 23, 2021 Please provide more details about how you installed or upgraded Endpoint when the warning appeared. Provide the entire warning since it's cut in the screen shot. Also provide a screen shot of the Protection status screen of Endpoint that reports the warning. Did you install ESET Endpoint Security via RDP? Link to comment Share on other sites More sharing options...
lmsnl 0 Posted September 23, 2021 Author Share Posted September 23, 2021 Endpoint was upgraded by using a task to install 8.1.2037.2, this was then rolled out to all machines through our ESET server. The security risks are all machines that are yet to update or restart since the update was rolled out as they've not been online - but the machines with attention required are all because the firewall isn't enabled post-update. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,400 Posted September 23, 2021 Administrators Share Posted September 23, 2021 So you were not connected via RDP or another remote administration tool and didn't install / upgrade Endpoint manually? Could you post a screenshot of the Protection status window from such Endpoint? Also please do the following: - on endpoint where the issue exhibits open the advanced setup and navigate to tools -> diagnostics - click Create to generate a dump of ekrn - collect logs with ESET Log Collector - upload the generated archive to a safe location and drop me a private message with a download link. Link to comment Share on other sites More sharing options...
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