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notification about antivirus detection


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I set the notification about antivirus detection.

However, I cannot get any email when the client PC detect virus.

Any problem of eset protect cloud?


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  • ESET Staff

Hello, we will need to see more details configuration of the notification, to verify, whether it is setup properly. I Would suggest you create a support ticket, so we can check, whether that notification has some issues, or there is some generic problem with sending/receiving emails from Protect Cloud (you can verify that, by trying to send an installer download link, via ESET PROTECT Cloud UI). 

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