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Excessive Memory Usage


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Hey all,

I've noticed lately that ESET has been using a ridiculous amount of memory lately. Sometimes it exceeds 11GB. I've tried restarting many times, I've fully shut down my computer and waited ten minutes, and I've reinstalled ESET. Anyone know what I can do about this?

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Please carry on as follows:
- uninstall ESET
- install the latest version 14.2.24 from scratch using default settings
- enable memory tracing in the advanced setup -> tools -> diagnostics
- reboot the computer
- when you observe ekrn.exe taking up more memory than usual (let's say more than 500 MB), generate an ekrn dump via advanced setup Tools -> Diagnostics -> Create
- collect logs with ESET Log Collector, upload the generated archive to a safe location and drop me a private message with a download link.

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