Jump to content

issue saying that computer is being remote controlled


Recommended Posts

I use windows remote desktop to connect from home. I have been using it for a year or two. NO issues, I used it last night and when I came to work today there is a message popping up occasionally which says " this compuer is being ctorlled by a remote application... "

I know my computer at home is switched off so its not that computer.

What is going on here, this seems like a serious concern.

 

 

23432.png

Link to comment
Share on other sites

  • Administrators

This happens when you are running a secure browser and an RDP session is detected. Please open a support ticket for further investigation if you think that this cannot be the case.

Link to comment
Share on other sites

  • Most Valued Members
2 hours ago, peterm said:

how do i open a support ticket?

 

Have you recently updates Eset or started using the secure browser feature? By design, the secure browser will warn you if it detects remote access in case it wasn't you using it and the user is in fact infected. However this doesn't seem the case as you have mentioned you are using remote access. For example if I use TeamViewer I get the warning, possibly also when connecting from the computer with Eset to another computer.

Link to comment
Share on other sites

Since this is a work computer displaying this alert, open Eset Network Connections monitoring tool in the Eset GUI. Open each svchost.exe instance till you find one using remote port 3389. If the remote IP address/s shown do not reflect your work LAN IP address range, this RDP connection is originating from a source external local network.

In any case, your work system/network admin should be able to shed some light on this activity.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...