Alexb360 0 Posted August 20, 2021 Share Posted August 20, 2021 Hello, I just got instructions to install ESET Endpoint Antivirus 8 by email and I'm not even sure where to start. I clicked the download link to find out that it was a .bin file and the instructions are so confusing, I don't even know if I'm doing the right thing. Can someone help me with this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 20, 2021 Administrators Share Posted August 20, 2021 ESET Endpoint Antivirus for Linux is installed by running sudo ./eea-<VERSION>.x86_64.bin or sudo sh ./eea-<VERSION>.x86_64.bin as described at https://help.eset.com/eeau/8/en-US/installation.html?installation.html. Activation is performed as per https://help.eset.com/eeau/8/en-US/installation.html?activate_eeau.html, ie. by running: /opt/eset/eea/sbin/lic -k XXXX-XXXX-XXXX-XXXX-XXXX If you prefer to use the legacy version 4 until August 3, 2023, you can keep it, however, it's no longer being developed and supported. However, the Endpoint Antivirus is not primarily intended for home users and therefore lacks gui settings (it's managed via the ESET PROTECT management console). Link to comment Share on other sites More sharing options...
azeu666 2 Posted August 23, 2021 Share Posted August 23, 2021 Marcos advised: "If you prefer to use the legacy version 4 until August 3, 2023, you can keep it........" I was under the impression that the legacy version 4 will expire August 3, 2022. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 23, 2021 Administrators Share Posted August 23, 2021 2 hours ago, azeu666 said: I was under the impression that the legacy version 4 will expire August 3, 2022. It will reach EOL on that date. While module updates will be possible for some period after that date, they won't be guaranteed. Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 24, 2021 Author Share Posted August 24, 2021 On 8/20/2021 at 3:03 AM, Marcos said: sudo ./eea-<VERSION>.x86_64.bin or sudo sh ./eea-<VERSION>.x86_64.bin What do I write in <VERSION>? I've tried multiple things but it didn't work. But, if you say that I can keep my actual version until the date you mention without any problems, I'll probably end up with that option if nothing else works. Link to comment Share on other sites More sharing options...
Matriciel 0 Posted August 24, 2021 Share Posted August 24, 2021 You write the exact file name like eeau.x86_64 (the default file name) Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 202 Posted August 24, 2021 Most Valued Members Share Posted August 24, 2021 sudo ./eea After that click Tab , it will auto-complete it for you. Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 24, 2021 Author Share Posted August 24, 2021 Something must be wrong. It says "Can't open ./eeau.x86_64" Is there another command I should enter? Also, is there a specific place the file should be? Right now, it's on the Desktop. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 24, 2021 Administrators Share Posted August 24, 2021 2 hours ago, Alexb360 said: Something must be wrong. It says "Can't open ./eeau.x86_64" Please run: sudo sh ./eeau.x86_64.bin Link to comment Share on other sites More sharing options...
Matriciel 0 Posted August 24, 2021 Share Posted August 24, 2021 The file eeau.x86_64.bin should be executable for launch. Run: sudo chmod +x eeau.x86_64.bin and after sudo sh ./eeau.x86_64.bin Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 26, 2021 Author Share Posted August 26, 2021 On 8/24/2021 at 3:37 PM, Matriciel said: The file eeau.x86_64.bin should be executable for launch. Run: sudo chmod +x eeau.x86_64.bin and after sudo sh ./eeau.x86_64.bin Does the file need to be at a specific emplacement? I've entered the first command you told me and it still doesn't work. It says "cannot access 'eeau.x86_64.bin': No such file or folder" but I have it on my desktop. Does it need to be somewhere else? Link to comment Share on other sites More sharing options...
Matriciel 0 Posted August 26, 2021 Share Posted August 26, 2021 No specific emplacement. You put it on your desktop, open a console, and, in the correct directory, entry the command... Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 27, 2021 Author Share Posted August 27, 2021 7 hours ago, Matriciel said: No specific emplacement. You put it on your desktop, open a console, and, in the correct directory, entry the command... What's the correct directory? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 27, 2021 Administrators Share Posted August 27, 2021 6 hours ago, Alexb360 said: What's the correct directory? The one that you saved the installer in. Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 27, 2021 Author Share Posted August 27, 2021 5 hours ago, Marcos said: The one that you saved the installer in. And the installer is the .bin file I downloaded, right? So, it's on the desktop. Should the command mention anything about the desktop? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 202 Posted August 27, 2021 Most Valued Members Share Posted August 27, 2021 3 minutes ago, Alexb360 said: And the installer is the .bin file I downloaded, right? So, it's on the desktop. Should the command mention anything about the desktop? You should have your Terminal set to Desktop folder If it started for example in the Home folder you would need to make : cd Desktop , and then after the rest of the commands the guys gave you. Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 27, 2021 Author Share Posted August 27, 2021 Okay, it seems to work now. It's now showing me the license agreement stuff and I have to press enter a bunch of time. I should be on the right path. Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 27, 2021 Author Share Posted August 27, 2021 Alright. Now it's telling me this. "To upgrade ESET Endpoint Antivirus to newer version, use: apt-get install ./eea-8.1.3.0-ubuntu18.x86_64.deb To uninstall ESET Endpoint Antivirus, use: apt-get remove eea" What should I do now? Link to comment Share on other sites More sharing options...
Alexb360 0 Posted August 27, 2021 Author Share Posted August 27, 2021 I tried the first command and got this "E: Unable to open lock file / var / lib / dpkg / lock-frontend - open (13: Permission not granted) E: Failed to get dpkg lock (/ var / lib / dpkg / lock-frontend). Do you have superuser rights?" What should I do now? Link to comment Share on other sites More sharing options...
Alexb360 0 Posted September 6, 2021 Author Share Posted September 6, 2021 Okay, so I tried once again to install the thing again and got a different message. "Could not get lock /var/lib/dpkg/lock-frontend. It is held by process 4327 (unattended-upgr) Be aware that removing the lock file is not a solution and may break your system." What should I do? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 202 Posted September 7, 2021 Most Valued Members Share Posted September 7, 2021 9 hours ago, Alexb360 said: Okay, so I tried once again to install the thing again and got a different message. "Could not get lock /var/lib/dpkg/lock-frontend. It is held by process 4327 (unattended-upgr) Be aware that removing the lock file is not a solution and may break your system." What should I do? It seems that when you tried to run the command the upgrade process in your Linux was already running If it's stuck like this , try to make a restart and also the command before your last post need to be run with sudo sudo apt-get install Link to comment Share on other sites More sharing options...
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