Faizan Siddiuqi 1 Posted August 16, 2021 Share Posted August 16, 2021 GetFile: Failed to process HTTP request (error code: 20014, previous: 20014, url: 'hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v8/8.1.1223.0/agent_x64.msi') Getting above error while updating Agent version to 8.1, server and protect is already upgraded to 8.1 Agent connecting through a proxy, client is behind a firewall, agent's http communication is also permitted on firewall. but still getting the error. pls help Link to comment Share on other sites More sharing options...
Guest Posted August 20, 2021 Share Posted August 20, 2021 Can they download it directly through a web browser from one of the computers having a problem? or remote in and do invoke-webrequest in powershell ? https://support.eset.com/en/kb332-ports-and-addresses-required-to-use-your-eset-product-with-a-third-party-firewall? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,238 Posted August 20, 2021 Administrators Share Posted August 20, 2021 You can try troubleshooting the issue as per https://support.eset.com/en/kb6749. Link to comment Share on other sites More sharing options...
Recommended Posts