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ESET Endpoint Antivirus: "Cannot create directory"


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confd[31140]: Error de ESET Endpoint Antivirus: Error al enviar el registro al servicio de registro
 confd[31140]: Error de ESET Endpoint Antivirus: No se puede localizar el texto (Cannot create directory ${Dir}: ${Reason}:${Dir}=/var/opt/eset/eea/confd/|#{Reason}=336592909)
confd[31140]: Error de ESET Endpoint Antivirus: Error al enviar el registro al servicio de registro
 confd[31140]: Error de ESET Endpoint Antivirus: No se puede localizar el texto (Invalid request: ${Reason}:${Reason}=Settings.Plugins.Confd.NumThrd)

startd[19638]: Error de ESET Endpoint Antivirus: Child process confd[31140] did not handle signal 11, restart in 60 seconds
 

This error has been happening for a whitle. This also provoked logrotate service to stop working. Once i uninstalled the Endpoint, logrotate started working again.

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  • 3 weeks later...
  • Administrators

Check permissions:

  1. ls -ld /
    dr-xr-xr-x. 17 root root 256 sep 25 13:09 /
  2. ls -ld /var
    drwxr-xr-x. 21 root root 4096 sep 22 13:43 /var
  3. ls -ld /var/opt
    drwxr-xr-x. 3 root root 18 dec 23 14:02 /var/opt
  4. ls -ld /var/opt/eset
    drwxr-xr-x 3 root root 17 dec 23 14:02 /var/opt/eset
  5. ls -ld /var/opt/eset/efs
    drwxrwxr-x 10 root eset-efs-daemons 128 dec 23 14:03 /var/opt/eset/efs
  6. ls -ld /var/opt/eset/efs/lib
    drwxrwxr-x 4 eset-efs-updated eset-efs-daemons 296 dec 23 14:03 /var/opt/eset/efs/lib
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Hi, these are my permissions for the first 4:

ls -ld /
drwxr-xr-x 24 root root 4096 ago 18 06:43 /

ls -ld /var
drwxr-xr-x 14 root root 4096 ago 20  2018 /var

ls -ld /var/opt
drwxr-xr-x 3 root root 4096 may 11 11:29 /var/opt

ls -ld /var/opt/eset
drwxr-x--- 3 root root 4096 ago  2 14:19 /var/opt/eset

 

There is no file /var/opt/eset/efs.

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