ESET pops up a warning when downloading Thunderbird 32 bit and deletes file

[Thomas F. 0]

Hello.

I tried to download https://download.mozilla.org/?product=thunderbird-78.12.0-SSL&os=win&lang=de. After completion, ESET Endpoint Antivirus showed a warning for a very short time and deleted the file. I could not find any log entry for that. This happened on two different Windows 10 clients. VirusTotal says that this file is clean.

Regards,
Thomas

 

[Marcos 5,074]

I was unable to reproduce the issue. The file was downloaded alright without any detection or alert.

If something was detected, there should be a record of it in logs.

[Nightowl 202]

20 hours ago, Thomas F. said:

Hello.

I tried to download https://download.mozilla.org/?product=thunderbird-78.12.0-SSL&os=win&lang=de. After completion, ESET Endpoint Antivirus showed a warning for a very short time and deleted the file. I could not find any log entry for that. This happened on two different Windows 10 clients. VirusTotal says that this file is clean.

Regards,
Thomas

 

It cannot be that ESET removed something without logging it

[Marcos 5,074]

8 minutes ago, Nightowl said:

It cannot be that ESET removed something without logging it

I can't imagine that since every single detection is logged.

[Nightowl 202]

40 minutes ago, Marcos said:

I can't imagine that since every single detection is logged.

Yes I think the same as you.