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ESET Network Attack Protection (IDS) is non-functional


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So I have Windows 10 Pro clients all running ESET Endpoint Antivirus v8.1.2031.0. Randomly after restarting their PC's I see one of these alerts fire up in my web console every 2-3 days.

Reading other forum threads (such as -->   

) I don't think I'm an outlier with this. Yes, a reboot resolves the issue each any every time. But asking for my endusers to reboot their PC's after they just did and have gotten back into their business apps isn't reasonable. If this is a known issue, is there a fix via an update or anything?

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I've seen this occasionally and it's always right after a reboot. It usually seems to resolve itself on it's own. Maybe the next time the client "checks in" to the server??

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18 minutes ago, LesRMed said:

I've seen this occasionally and it's always right after a reboot. It usually seems to resolve itself on it's own. Maybe the next time the client "checks in" to the server??

I was wondering if later on the client connecting to the ESET Protect Server would clear the issue. But when I looked a few hours after the initial alert the issue persisted. So for me the only resolution was having the client reboot again. Not the most elegant solution. If there was a remote task that could allow ESET services and modules to be started (if stopped) that would be helpful.  Recently upgraded after having clients on ESET 4.2, and overall find the newer versions much richer functionality-wise and management-wise. Just this one bug being annoying...

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  • 2 weeks later...

This was never resolved for us.  The recommendation to turn on advanced logging was of no use as the reboot cleared the problem on that computer.  Randomly happens every few days.   I chatted with ESET Support and no one can give me a resolution.  Very annoying.

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