fajarbagus 0 Posted July 27, 2021 Share Posted July 27, 2021 Why does my ESMC Overview status total number of devices read NaN Link to comment Share on other sites More sharing options...
ESET Staff MartinK 376 Posted August 2, 2021 ESET Staff Share Posted August 2, 2021 Could you please check whether this issue persist? It is actually very rare error and it might indicate failure of underlying reports, that are failing to report required count. Also do you recall when this started to happen? Link to comment Share on other sites More sharing options...
fajarbagus 0 Posted August 2, 2021 Author Share Posted August 2, 2021 (edited) appears when the number of clients is more than 15000, and until now the problem is still there Edited August 2, 2021 by fajarbagus Link to comment Share on other sites More sharing options...
ESET Staff MartinK 376 Posted August 2, 2021 ESET Staff Share Posted August 2, 2021 Thanks for confirmation ... unfortunately we are not aware of such issue. Could you please provide version of ESMC (7.2?) and possibly also screenshot of "Management status" tile shown in the same dashboard? Are there actually any similar issues in other dashboards? Also could you possibly specify more details of your environment, as is platform of ESMC server (Windows, Linux) and database type used (SQLServer, MySQL)? Link to comment Share on other sites More sharing options...
fajarbagus 0 Posted August 3, 2021 Author Share Posted August 3, 2021 ESMC The version we are using is version 7.2, for the Windows Server 2019 ESMC server platform, for databases using Microsoft SQL Server 2016 Link to comment Share on other sites More sharing options...
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